Frequently Asked Questions

Yes. ARCHER is a multi-wavelength LED device built on photobiomodulation, the principle behind professional light therapy, where specific wavelengths of light are absorbed by skin cells to support their natural processes. Each of ARCHER's five wavelengths is tuned to a different depth and a different aspect of how skin looks and feels.

There is no UV, no abrasion, and no uncomfortable heat. You wear it flush against the face for one 10-minute session a day. Individual results vary.

415nm (blue) works at the surface and supports the look of clearer, more balanced skin. 590nm (yellow) targets the appearance of redness and uneven tone. 630nm (red) supports a smoother, firmer, more radiant-looking complexion. 850nm (near-infrared) reaches deeper to support the appearance of resilience and recovery. The fifth is our proprietary 1072nm AEROARC IR, the deepest-reaching wavelength in the stack.

Running all five in one device is the point: it lets ARCHER support multiple visible concerns in a single ritual rather than one at a time. Individual results vary.

AEROARC IR is our proprietary 1072nm infrared delivery, engineered for the most focused, deepest-reaching infrared in ARCHER's wavelength stack. Longer infrared wavelengths travel further past the skin's surface than visible red or blue light, which is why we built the device to deliver 1072nm precisely and evenly across the face.

We keep the claim deliberate: depth of delivery is an engineering specification, not a promise of a specific outcome. It is one of five wavelengths working together, and individual results vary.

Most at-home masks run one or two wavelengths, typically red plus blue, which means they work at a narrow range of depths and address a narrow set of visible concerns. ARCHER runs five wavelengths, from 415nm at the surface to 1072nm AEROARC IR at depth, so a single 10-minute session can support more aspects of how your skin looks at once.

More wavelengths, delivered with engineering-grade precision and a flush fit, is the difference between a single-note device and a full spectrum. Individual results vary.

Single-wavelength laser devices make a coherence-and-depth argument around one beam of light. ARCHER answers with breadth and depth together: five calibrated wavelengths, including 1072nm AEROARC IR for the deepest-reaching infrared delivery in the stack, covering the full face in one flush-fitting, low-heat, no-UV session.

We position ARCHER as a daily at-home complement to professional care, designed to support multiple visible concerns across multiple depths in a single ritual. Individual results vary.

ARCHER's six modes combine its five wavelengths in different ways so you can match the session to what you're focusing on, whether that is overall radiance, the look of clearer skin, the appearance of even tone, or deeper infrared support. You select a mode, wear the mask flush for 10 minutes, and the device handles the wavelength sequence.

The modes are designed for one short session per day; using ARCHER more often is not necessary and offers no added benefit.

One 10-minute session per day is the recommended ritual. The session is calibrated to deliver a complete dose in those ten minutes, so longer or more frequent use offers no added benefit.

Daily consistency is what most users find works best, the same way any considered routine compounds over time. If you miss a day, simply resume your next session. Individual results vary.

Many users move to a few sessions a week for maintenance once they are happy with the look of their skin.

No. Each 10-minute session delivers a full, calibrated light dose, and doubling up will not accelerate anything. ARCHER produces no UV and no uncomfortable heat, so the limit on extra sessions is simply that there is no additional benefit, not a safety concern.

Use ARCHER on clean, dry, bare skin. Serums, moisturizer, makeup, and SPF sit between the LEDs and your skin and can block the light, so the recommended sequence is cleanse, treat, then apply your skincare afterward.

Treat first on bare skin, then apply your actives afterward so nothing blocks the light. Because some ingredients can increase the skin's sensitivity to light, we suggest confirming your specific routine with your dermatologist.

Any time that fits your routine works; ARCHER is designed to slot into a morning or evening ritual. Some users prefer earlier in the day, since bright light close to bedtime can affect how easily they wind down.

Many users notice an immediate glow after the very first 10-minute session. The look of texture, tone, and fine lines tends to develop gradually over several weeks of daily use, as with any wellness ritual. Individual results vary.

Yes. ARCHER is designed around one 10-minute session per day, and consistency is what compounds the visible difference over time. A device on the shelf does nothing; the ritual is the result.

Using it more than once a day offers no added benefit, so daily is the sweet spot. Individual results vary.

The mask is contoured to sit flush against the full face, so the five wavelengths reach the forehead, cheeks, nose, and jaw in a single session. The flush, low-heat fit means even, comfortable coverage with no UV and no uncomfortable heat.

Individual results vary. For the best chance of visible change, use ARCHER as directed — one 10-minute session per day — and take progress photos every couple of weeks so the change is easy to judge against where you started.

If you have followed the daily ritual and have questions about your results, reach out to our concierge team and we will help.

Yes, and most people do. The look of skin tone, texture, and radiance is best supported by an ongoing daily ritual, so ongoing daily use, well beyond the first few months, is exactly how the device is meant to be used. Individual results vary.

ARCHER emits no UV and uses low-heat LED light delivery, so there is no uncomfortable heat against the skin during a session. The wavelengths are designed to be felt as a gentle warmth at most, never a burn.

The mask is engineered to sit flush against the face, which keeps the light directed at your skin rather than your eyes, and no goggles are required. Most users simply close their eyes for comfort during the 10-minute session, since the light is bright. If you have a pre-existing eye condition, we recommend speaking with your physician before use.

Yes. Because ARCHER uses non-UV, low-heat LED light rather than heat- or pigment-targeting energy, it is designed to be suitable across all skin tones and Fitzpatrick types I through VI. Individual results vary.

There is limited research on light-based skincare devices during pregnancy or breastfeeding, so as a precaution we recommend consulting your physician before starting. This is general guidance, not medical advice.

If you take a photosensitizing medication (for example certain antibiotics, retinoids, or other light-sensitizing drugs) or have a photosensitive condition such as lupus, we recommend checking with your physician before use. The same precautionary guidance applies if you have epilepsy or a seizure history, or a personal history of skin cancer.

This is general guidance only and not a substitute for advice from your own healthcare provider.

ARCHER is designed to be gentle, with no UV and no uncomfortable heat. If your skin is reactive, you may prefer to ease in with shorter, less frequent sessions before settling into the daily ritual. We recommend ARCHER for adults only, and if you have any underlying skin condition, consult your physician before beginning.

Wipe the inner surface after every session with a soft cloth lightly dampened with water, or a 70% isopropyl alcohol wipe, then let it air-dry fully before storing. Never submerge the device or run it under water, and avoid abrasive cleaners that can dull the silicone.

Keeping the inside clean matters for more than hygiene: skincare residue and oils on the surface can sit between the light and your skin, so a quick wipe keeps every session performing as designed.

Yes. ARCHER is fully cordless in use. You charge it via the included cable, then lift it off and wear it untethered, so nothing tugs at the strap during your 10-minute ritual.

A full charge is designed to cover roughly two weeks of daily 10-minute sessions before you need to recharge. Battery performance varies with use and over the life of the device.

Yes. The mask is cordless in use and built to travel, and the charger is designed to accept the full range of international mains voltage, so you only need a simple plug adapter for the country you are visiting, not a voltage converter.

We recommend charging fully before you fly and storing the device in its case to protect the silicone and LEDs in transit.

The face-contacting surface is a soft, flexible, skin-safe silicone that flexes to sit flush against the contours of your face, which is also what keeps the light directed at your skin and away from your eyes. The LED array and electronics are housed within a lightweight, durable shell engineered to aerospace-grade tolerances.

There is no UV in the wavelengths used and the LEDs run low-heat, so the mask is designed to feel comfortable throughout a session, with no uncomfortable heat.

ARCHER is one size, designed to suit most adult face shapes. The flexible silicone form contours to your face while an adjustable head strap lets you dial in a secure, flush fit so the light sits the right distance from your skin.

A snug, flush fit is part of how the device performs and how it shields the eye area, so take a moment to adjust the strap before your first session.

ARCHER is built for daily use and is covered by a 12-month warranty against manufacturing defects, assessed by our concierge team via a short video call. Use it as part of your routine for as long as you like.

With daily 10-minute use and basic care, the mask is engineered to last for years of sessions. Clean it gently, store it in its case, and avoid dropping it to get the longest life from the LEDs.

ARCHER ships across Australia and New Zealand, with complimentary standard shipping on every order. There are no minimums and no added shipping cost at checkout.

Orders are prepared and dispatched within a few business days, with standard delivery typically arriving inside a week of dispatch.

You will receive a confirmation email at purchase and a tracking link the moment your ARCHER ships, so you can follow it to your door.

We do not offer refunds, returns or exchanges for change of mind, so please choose carefully. If your device is faulty, you are covered by our 12-month warranty and by your non-excludable consumer rights (the Australian Consumer Law in Australia; the Consumer Guarantees Act 1993 in New Zealand) — our concierge team will arrange a short video call to assess and resolve any fault.

In short: change-of-mind returns are not offered, but a faulty device is always covered.

Yes. Alongside standard cards, ARCHER offers installment options at checkout so you can split the $979 into smaller scheduled payments. Available plans and any provider terms are shown at checkout before you confirm.

We move quickly to get orders dispatched, so there is a short window to make changes. Contact our support team as soon as possible with your order number, and if it has not yet entered processing we will do our best to update or cancel it.

Once an order has shipped, it can only be returned if the device is faulty.

Every ARCHER is backed by a manufacturer's warranty covering defects in materials and workmanship under normal at-home use. It does not cover accidental damage, misuse, or unauthorized repairs.

To start a claim, contact support with your order number and a short description of the issue, and we will guide you through assessment and, where covered, repair or replacement.